How do you handle a social media crisis?

That seems to be the question that everyone is asking.  Just how do you handle it?  What do you do? Where do you start? 

Well on 26 January 2015 at 1pm SA Time we will be unpacking this tough topic.   Some of the top experts in South Africa will be looking at some of the worst social media disasters and how companies and brands dealt with them.

Our experts will also be providing some valuable insight into what it takes to handle a crisis.

  

Join freelance journalist Samantha Perry, Cath Jenkin from ContentCandy and DigiKids, Nazareen Ebrahim from Socially Acceptable and Kirsty Bisset the Big Spoon at Stir.

They will be sharing their experiences and advice.

This is all part of Community Manager’s Appreciation Day on 26 January 2015 #CMAD

Find out more here: www.cmad.co

Direct link to more info on this google hangout:

http://communitymanagerappreciationday.com/schedule/handle-social-media-crisis/

Hope to see you there

Fred Felton – Host of the Social Media Crisis Segment for CMAD

Creative Director – Falconscove

Twitter @fredfelton