As of 1 May 2016 all
Connect subscribers have been able to use WhatsApp messaging for free on any
FNB Connect SIM.
The growing demand for
data usage and a large portion of Connect customers using the WhatsApp service
on a daily basis has prompted FNB Connect to provide the service for free as an
added benefit to all customers. Additionally, FNB Connect sees this as a
valuable addition for customers who also benefit from up to 40% back in eBucks
on their Connect SIM spend.
The free WhatsApp
promotion runs until the 31st of July 2016. During this period customers will
be able to use the WhatsApp Messenger service free from any data costs. This
means that customers are not required to have any data, to use WhatsApp.
“We are continuously
looking at the needs of customers to offer products and services that add value
to their lives and enhance the experience they have with our services.
Testament to this is the recent recognition of Connect as the Most Innovative
MVNO at the 15th Annual World MVNO Congress 2016, held in Amsterdam last month,”
says Shadrack Palmer, Chief Commercial Officer of FNB Connect.
“This proves customers are
on the lookout for innovative products and services to suit their everyday
needs,” says Palmer.
The award adds to the 3
internationally recognized awards received since launching in June 2015.
Connect received recognition for being the ‘Most Innovative MVNO’ in the
Telecoms.com Awards in November last year, and scooped 2 further awards at the
AfricaCom Awards for the ‘Most Innovative Service’ and ‘Excellence in Customer
Experience Management’ shortly following this.
Customers with a Connect
SIM can also access FNB’s electronic banking platforms such as Online Banking,
FNB App, Cell phone Banking and eWallet without incurring any data charges,
thus ensuring banking is convenient and always accessible, even if you do not
have data. LTE has also been enabled on all Connect SIMs. Customers with LTE
devices can now enjoy faster data speeds with coverage in Gauteng, Western Cape
and Kwazulu Natal.
“Enhancing our customers’
communication needs by offering services that are relevant and innovative is a
key objective for us,” says Palmer.
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