Wednesday, November 12, 2014

Vodacom Introduces Voice Passwords


At Vodacom your voice is your password - a South African security first

Voice biometrics, the practice of using a person's unique voiceprint to provide security access, is gaining traction worldwide and Vodacom has now implemented this technology in South Africa.
              
In a first for the country, Vodacom customers can register for Voice Password via the My Vodacom app or through the customer care call centre on 111 / 082 111. Once successfully registered and the sample voiceprint has been recorded, Voice Password is ready for use. In future interactions, all that is needed is to repeat a pass-phrase for the system to verify against the recorded voice print. Access will then either be granted, or in the instance that the voice print is not recognised, the user will be informed that they have provided invalid credentials.

The non-intrusive nature of this technology, supported by deployment at some of the world’s largest enterprises, is pushing the adoption of voice biometrics into the mainstream. Research has shown that 80% of consumers view voice biometrics positively due to the secure and convenient authentication experience.

With the increasing focus on combatting identity theft and fraud, voice biometrics provide a timely solution that uses a person’s natural voice pattern to log in to their profile. It is extremely difficult to forge someone’s voice. Dialect, speaking styles, and pitch differ from person to person, making attempts to impersonate a voice or provide recordings to gain fraudulent authentication impossible due to the distinctive details of the voice print recorded at set up.

Logging in can be a tedious experience – it’s always been a necessary but somewhat inconvenient process. Voice Password changes this and gives Vodacom customers a simpler, worry-free customer experience. It’s a great example of using technology in a win-win, increasing convenience and at the same time improving security” says Dee Nel, Managing Executive, Vodacom Customer Care.
  
How do I use it?

My Vodacom app - The feature is currently available to all Android users using the My Vodacom app. Customers can download the MyVodacom app from Google Play or from the Vodacom app store. An iPhone version is due to be launched soon.

Vodacom Customer Care - Vodacom Customer Care currently offers the service to customers who have chosen English as a preferred language, with a rollout programme to all customers coming in the near future.

For more info visit: www.vodacom.co.za/voicepassword or call Vodacom Customer Care on 082 111.

Thursday, November 6, 2014

Entries for 2014 International App Star Challenge Now Open



Vodacom puts SA app developers on to the international stage

Entries for the 2014 international App Star Challenge competition are now open. This is a chance for South Africa’s upcoming and established app developers to showcase their talents locally, with the winners going forward to compete on the international stage against app developers from Ghana, Kenya, Tanzania and India.

The two categories in the South African leg of the competition are ‘upcoming’ and ‘established’. An ‘established’ developer or company is one that meets the following criteria: more than 10 employees, established before 15 Jan 2013 and has 50,000+ combined downloads of all their apps in popular app stores. An ‘upcoming’ developer or company is one that doesn’t meet the criteria for the ‘established’ developer.

The applicable platforms for this competition are Android, J2ME, Windows Phone 8, iOS and BlackBerry. The first prize at this stage of the competition is R20 000 for the winners in each category and a trip to India to participate in the International leg of the competition. Further prizes can then be won at the international competition, including a trip to the Mobile World Congress in Barcelona.

App developers should submit their entries for the local contest via www.vodacomappstar.com. All entries must be submitted by 15 November 2014.

Ashraff Paruk, Managing Executive of Digital Services at Vodacom said:

“The Vodacom App Star Challenge was first launched in 2012. We’ve seen some incredibly high quality, innovative apps taking top honours in the past years and we’re looking forward to another round. It’s time for local developers to step up and demonstrate their skills – I want to be able to showcase South Africa’s ingenuity and make sure that our country comes out on top at the international final.”

Speaking about the ethos behind the competition, Paruk said:

“The mobile industry is changing and operators like Vodacom need to embrace the app economy and over the top players. It’s a genuine honour to be able to play a part in incubating new businesses and developing budding entrepreneurs. By working with these developers we’re helping to support the economy, to stimulate new services for our customers, and ultimately to position our business for the future. It’s most definitely a win-win situation.”

The International leg of the competition takes place in Bangalore, India on 15 January 2015. The first prize winners in each category of the international round will win an all-expenses paid trip to the Mobile World Conference in Barcelona. The second prize winners in both the established and upcoming category will each receive devices and Amazon gift vouchers worth US$ 5000.

For more information visit www.VodafoneappStar.com

Tuesday, November 4, 2014

Meet the police car of the future - Free calls on Virgin Mobile - Jobs in Digital



The police car of the future, powered by Vodacom Business

Vodacom, in partnership with Samsung, has created the police car of the future. This next-generation police car, which uses fixed and mobile network infrastructure in conjunction with the latest hardware, is designed to showcase how innovation and technology can support the South African Police Service to provide the best possible service to the South African community.
The vehicle is on display during the 9th annual GovTech conference that runs from 2 - 5 November 2014 at the International Convention Centre in Durban.
Vuyani Jarana, chief officer at Vodacom Business said:
“Our key aim is to use mobile technology to address both the social and business challenges facing our customers. The next generation police car is a great example of exactly this – using technology for social good.
The information that we’ll be able to put at the disposal of the police, combined with coordination from a centralised control centre, will mean a step change in capabilities. In short, the police will be able to do more, in less time and at a lower cost than ever before.”
Each vehicle includes cameras that are capable of number plate recognition. Connectivity is provided by LTE and 3G technology underpinned by Vodacom’s high speed fibre and microwave network. Information gathered by the cameras and shared via the mobile connection can be cross-referenced with databases such as those administered by the Department of Transport and the Department of Home Affairs. This would dramatically increase the ability of the police to detect criminals and react instantly. The equipment can also be fitted to existing vehicles.
The technology in each car will also make it possible for police officers to check ID numbers, drivers licences, outstanding fines and other information in a few seconds. Mobile printers will allow officers to issue infringement notices with information automatically populated from wirelessly linked databases. This should improve efficiency and reduce the chance of accidental errors.
The next generation police cars will be fitted with cameras, capable of sending video footage, voice communication, instant messages and other data to the command centre in real time. “This technology will empower the central command centre to make decisions based on relevant information in real time,” says Jarana.
Data captured by the hardware will be time-stamped and geo-tagged, helping to increase accountability and making monitoring easier for officers and management alike. All data sent between the vehicles and the control centre will also be encrypted, ensuring security. Furthermore, the central control facility will be able to monitor, activate and deactivate devices remotely.
The solution will be commercially available early next year. The hardware is modular, making it possible for parts of the solution to be rolled out to security companies, emergency medical services, cash in transit companies and other businesses that may need some – but not necessarily all – of the features.
Consumer electronics giant Samsung supplies the mobile devices for this solution. The range of compatible handsets and tablets is comprised of various products from the Galaxy range, including the Tab S, S5, Alpha and Samsung’s ruggedized device the Tab Active. Samsung is not only providing devices but will also deliver an end to end solution. Samsung’s Director of Enterprise Mobility, Paulo Ferreira says, “We are excited to partner with Vodacom on this initiative. We believe that by combining our technology offerings we are able to provide a solution to help our police force to provide the best service to the South African community.”
Jarana says similar solutions have already been successfully deployed in New Zealand and Italy with great success. He adds that Vodacom opted to partner with Samsung because they have demonstrated the capability to deliver industry solutions that match customer requirements. Samsung was therefore considered a perfect fit for this project.

Free on V2V: Virgin Mobile highlights the beauty of voice with free on-net calls

Virgin Mobile South Africa’s (VMSA) highly anticipated new product proposition offers free on-net calls to all its contract and prepaid customers.

After months of media speculation about the pioneering mobile virtual network operator’s (MVNO) next move, CEO Anton Landman revealed a new tiered offering, which will go live from 1 November 2014.

The offer
The proposition covers prepaid, post-paid and top-up contracts.

Post-paid and top-up deals include free Virgin to Virgin (V2V) minutes that are valid for calls made to other Virgin Mobile SA numbers. The monthly quantity equates to the subscription value of the contract, up to R499. On contract values over R499, subscribers get a flat 1000 free V2V minutes.

Virgin Mobile’s prepaid offering, V2V Booster, offers up to 100% back on the face value on recharge vouchers of R35 and more. So, for instance, vouchers of R35 to R49 include 35 free V2V minutes, and ones of R120 to R179 include 120 free V2V minutes.

Mobile as it should be
Landman explains the thinking behind the new offering. “We have set ourselves the target of one million subscribers in the next three years, and this is just one of the ways we intend achieving this,” he says.

“In a cluttered market where mobile operators fight for every inch of competitive advantage and the market is flooded with a myriad of complex offerings, there is little room for more of the same,” he says. “So we’re creating our own space in the industry with simple, high-value offerings that cannot be easily replicated.”

For more info visit www.virginmobile.co.za or follow on Twitter and Facebook


Jobs In Digital 

Nicki Dadic is looking for a junior digital coordinator.  Would suit someone who has just done
internship work.  Send your CV to nickidadic@me.com 


This edition by Fred Felton
twitter @fredfelton 




Monday, October 27, 2014

Vodacom supports e-Learning in KZN - AccTech team wins Tuks IT competition - FNB and Visa credit card fraud stats


Vodacom supports e-Learning in KZN



Vodacom, in partnership with the KwaZulu Natal Department of Basic Education, unveiled the Vodacom e-Learning schools connectivity solution in UmlaziThe project will help enhance teaching and learning outcomes in the province through the use of information and communication technology (ICT).

The goal is to contribute to the transformation of teaching and learning through the use of technology in the classroom. The schools have been equipped with laptops, an interactive whiteboard, a data projector, a printer, educational aids and Internet connectivity. The community will also have access to the centre and will be able to use the Internet and make use of the e-learning content.

Vodacom Business, Chief Officer, Vuyani Jarana says: “Our teachers achieve so much in what are often difficult circumstances, so one can just imagine what is possible if they are supported with the latest equipment and training. It’s a privilege to be part of the e-learning initiative and to make use of Vodacom’s innovative technology to help unlock the true potential of learners in KZN.” 

Kwa Zulu Natal has more than 6000 schools in its provincial responsibility. The majority of these schools, especially those in the rural areas, do not have access to ICT, creating a knowledge gap that prejudices the learners and teachers in the province.

Kwa Zulu Natal MEC, NP Nkonyeni says: “As technology advances, it is important for the Department to take advantage of such developments and improve the quality of teaching and learning in the province. We also need to make it easy for both parents and learners to access educational content anytime, anywhere and through any device.”

For the last 20 years Vodacom has been working to address some of the country’s most pressing humanitarian challenges by using mobile technology as a basis for innovative solutions. 



AccTech team wins Tuks IT final year competition

Local business solutions provider, AccTech Systems, has sponsored a group of students from the University of Pretoria's School of Information Technology to develop a software solution as part of their final year course.

The team won the first place overall as well as the Investec Innovation Award out of 18 teams competing in this year's competition. 

AccTech Systems CEO Tertius Zitzke says the students approached AccTech Systems to assist them with a project that they had to develop as part of their final year program. “Considering that it had to work in a business environment, management suggested that they develop a new resource scheduler for AccTech Systems, to make the management and allocation of resources easier and more effective.”

The new system had to keep track of employees, leave, skills, projects, resources, consultant’s availability and meetings. Previously, AccTech Systems used a manual system to keep track of employees and consultants. The problem was that each system had a different purpose and they didn’t integrate with one another.

Appropriately named AccTion, the time scheduler and resource management solution had to cater for leave, meetings, training and projects. It also had to show resource availability and update dynamically as changes were made to the consultant's schedules.

The final year team says previously, a project meeting was held once every fortnight in which resource issues were discussed. "This wasted a huge amount of valuable time. Consultants’ time was totally mismanaged, some had too much work and others didn’t have any."

"The project and business unit manager also had to keep track of appropriate skills allocation to project and scheduled leave on a separate sheet, which resulted in a lot of unnecessary paperwork. The need therefore existed for a single system that incorporated the data from the different systems into one application," she explained.

Zitzke says the aim of the new system was to streamline the current workflow within the company. "The project managers will use the system to manage the consultants in such a way that their availability is visible at all times. In so doing, the workload will be more evenly distributed amongst consultants and productivity will increase."

Employee skills are now also updated and staff is assigned to projects according to their specific skills. Furthermore, the hours of consultants are now tracked by using timesheets.

As a project is confirmed and gets the go-ahead, it is added to the system. Resources are then assigned to the project and relevant staff is able to edit project phases as well as view past projects. The full system will be developed in ASP.NET and the scheduling part of the system will be duplicated in a mobile application.

AccTion shows the availability of consultants and also allows project managers to assign available resources to projects, which in turn creates an opportunity to handle a much larger workload and increase productivity. AccTion also allows support staff to schedule available consultants to support tickets, improving the response time to client issues and subsequently improving customer satisfaction.

Zitzke congratulated the Coalition team on a well-executed project and wished them well for the future. “These students are the future of IT and AccTech Systems is proud to be involved in skills development and also part of their success. AccTech Systems is a forward looking company, we want to be part of new technological advancements because this is what we pride ourselves in providing our clients.”




FNB and Visa once again joined forces to launch their 10th Annual Card Security Week (CSW) and announced a 15% reduction in credit card fraud.

Columinate, an independent research company, was commissioned to research fraud awareness and card fraud trends in South Africa.

“We found that while the overall awareness of card fraud is very high, 42% of South Africans still admit that their PINs are not kept secret and that they share their PINs (mostly with their spouses, 85%). These numbers are higher than in 2013 when 38% shared their PINs,” says Athaly Khan, Head of Fraud at FNB Credit Card.

Compared to 2013, significantly more consumers are using their hands as a shield while keying in their PINs at an ATM (67%, up from 59%), yet 20% admit that they use the same PIN for numerous cards. From FNB’s perspective, PIN security, online scams and cloning of cards are the biggest threats to card security in 2014.    

“In terms of card security awareness, 93% of individuals surveyed pay careful attention to their SMS notifications when making transactions, which points to the importance of such notifications,” noted Bryce Thorrold, Head of Risk Services for Visa in Sub-Saharan Africa. 

The three forms of credit card fraud which have reduced the most in the last 12 months are: international counterfeit fraud, stolen credit card fraud and international card not present fraud.  While local card not present fraud, counterfeit fraud and false application fraud have increased.

The 3 most common forms of credit card fraud are:
1.                 Card number being used fraudulently
2.                 Counterfeit card fraud
3.                 Stolen card fraud

“Higher income earning consumers, earning over R350 000 p.a., show the most careless card behaviour. Our past communication drives have shown improved consumer vigilance amongst middle and lower income customers,” adds Ms Khan.

“With a substantial increase in online purchases, we are also raising the profile of card security online. Some 25% of the people surveyed transact online more than once a month. By following a few simple steps customers can protect themselves from cyber fraud.  When customers enter their card details on a website, it is important that they check the site for HTTPS in the web address and to be registered for online security programmes such as “Verified by Visa”. These services require an additional PIN that is sent to the customer’s mobile phone or email address before the transaction is processed,” advises Ms Khan.

Point of Sale (POS) fraud has been declining steadily over the past year but customers should remain extra vigilant when handing their card to someone else when paying in a store or at a fuel station where it may be skimmed and cloned.

FNB recorded very low fraud losses in relation to transaction volumes (less than 0.05%) at merchants during the period July 2013 to June 2014. The bank continues to encourage the adoption of various fraud preventative measures with all our merchants. The introduction of Chip and PIN cards five years ago has also lead to the reduction of fraud particularly in retail environments such as restaurants and at service stations.

“As both cardholders and merchants demand quicker methods of payments, new channels are opening up, such as contactless payments at POS. Ensuring payment security is one of Visa’s highest priorities and with any new payment technology we ensure that these products are as secure as traditional cards and meet all the same standards for security,” notes Thorrold.

“FNB is promoting greater card usage and cashless banking with its no-charge per transaction pricing, as cards are a safe and convenient alternative to cash. At the same time, we are actively taking steps to inform our customers about simple security precautions to prevent card fraud,” says Ms Khan.

FNB has a dedicated fraud department. The FNB Fraud Prevention Hotline is contactable on 0800 110 132. In addition, Visa customers can obtain 24-hour assistance at its Global Customer Care Assistance line at 0800 990 475.


This edition by Fred Felton
Twitter @fredfelton 

Sunday, October 19, 2014

Tech News Around South Africa



Vodacom makes first ever Voice over LTE (VoLTE) call in South Africa

Vodacom recently made the country’s first ever Voice over LTE (VoLTE) call over its 4G/LTE network. Typically reserved for data, the move to use 4G/LTE technology to carry voice traffic will in the future mean better call quality for consumers and a more efficient use of network resources. 
Andries Delport, Vodacom’s Chief Technology Officer said:  “VoLTE is a win-win technology - it’s good for the consumer and for Vodacom. The implementation of the VoLTE infrastructure is the first step towards commercial implementation that will ultimately result in faster call set up times, better voice quality and an overall improved quality of service. The migration of voice traffic to the 4G/LTE network will also have the benefit of freeing up capacity currently used to carry voice services." 
Vodacom is working with the handset manufacturers to ensure the technology is embedded in local handsets.
This latest development is part of the Vodacom's on-going R9 billion network investment programme. On top of recently implementing enhanced voice services (HD Voice plus) and making the first VoLTE call, Vodacom has also been adding base stations, and expanding fibre optic infrastructure to improve both the reach and quality of coverage. Vodacom also recently was the first operator to achieve true 4G (LTE-Advanced) on a live mobile network in South Africa. The first commercial test of the 4G network resulted in download speeds exceeding 300 Mbps.
“Technology is constantly evolving and making sure we’re at the forefront of these developments is crucial to our success. Vodacom prides itself on having a world-class network and I’m proud to be part of a team that not only successfully implements new technologies but so often manages to do it first,” said Delport.

FNB Banking App scoops App of the year award

FNB won the award at the 2014 App of the year award at the MyBroadband 2014 awards ceremony.
"We are honored that our App has been acknowledged by MyBroadband and more importantly its readers and our customers as it demonstrates the ongoing growth and popularity of the FNB app," says Sahil Mungar, FNB Digital Banking.

 "Having been the first bank to launch a banking app for smartphones as well as a bespoke tablet banking app in South Africa, we are encouraged to see up to 100 000 people a month, who don't bank with us, using our app to access their eWallets, check forex rates, and use Geo Payments, indicating a positive user experience," continues Mungar.

Joburg audiences are SA's biggest music streamers (SkyRoom Live) 

According to stats from SA’s  biggest live music streaming portal SkyRoomLive the majority of SA’s music streamers are based in JHB followed by Cape Town and Polokwane, with the device of choice being a Blackberry Curve 9320, Apple iPhone and iPad to stream, in total, approximately 34.6 Terabytes of data monthly via SRL.

“Virgin Mobile is a proud supporter of SkyRoomLive, as this partnership brings to life our commitment to supporting local musicians as well as fostering young talent.  This innovative platform, created by Eban and his homegrown team, is pushing the boundaries and making a noise at both a local and global level,” says Vanda Harries, Virgin Mobile South Africa Head of Brand and Communications.

Interestingly, additional SRL usage stats show that South Africans are using Chrome, Opera Mini and Safari as their preferred browsers when live streaming these events, with the most popular device being the Blackberry Curve 9320, Apple iPhone and iPad.

“In terms of actual music content, Urban and Hip Hop are by far the most streamed music events for South Africa. This is mainly due to international influences as well as natural demographics and local interests,” continues Eban.

According to iRock.com’s 2014 world rankings for Online Content Providers, SRL is currently ranked number 12 in the world under the likes of American Express Unstaged, Red Bull Studios, Livestream and Boiler Room.

SRL has grown exponentially since its first live stream broadcast in 2012 and caters for a diverse demographic of music lovers – from urban and hip-hop to indie rock and Afrikaans. SRL has already achieved over 2-million live and archived views over one year alone, with an average of 600,000 Facebook impressions per week.

Be sure to catch the next volume of SkyRoomLive and Virgin Mobile Urban Sessions. Visit www.virginmobile.co.za or www.SkyRoomLive.com for more information.


LG rolls out the G3 Beat Mobile Phone For South Africa 


Highlights of the LG G3 Beat include:
·         Laser Auto Focus enables the G3 Beat to focus on precious moments faster than ever before by measuring the distance between the subject and the camera using a laser beam.
·         Touch & Shoot lets users simply touch anywhere on the display to focus and shoot, reducing a two-step process to just one.
·         Gesture Shot allows you to simply clench your hand in front of the screen to automatically begin a three-second countdown before the picture is snapped.
·         Smart Keyboard learns how you type for faster input with fewer mistakes, reducing errors by up to 75 percent.
·         QuickMemo+ lets you jot, sketch, take notes and be as creative and inspired as you want to be.

Key Specifications:
Chipset: Qualcomm Snapdragon™ 400 processor 1.2 GHz Quad-Core
Display: 5.0-inch HD IPS (1280 x 720, 294ppi)
Memory: 8GB and includes 16GB Micro SD Card
Camera: Rear 8MP with Laser Auto Focus / Front 1.3MP
Battery: 2,540mAh (removable)
Operating System: Android 4.4.2 KitKat
Size: 137.7 x 69.6 x 10.3mm
Weight: 134 g
Network: 4G LTE / HSPA+ 21Mbps (3G)
Connectivity: Wi-Fi b/g/n, Bluetooth 4.0,  A-GPS/Glonass, NFC, USB 2.0
Colors: Metallic Black, Silk White, Shine Gold
Other: Touch & Shoot, Smart Keyboard, QuickMemo+, Gesture Shot

Local consumers can get their hands on the LG G3 Beat in October 


This edition by +Fred Felton 


Tuesday, September 23, 2014

Durban Location Based Marketing Event Today


There will be a location based marketing event in Durban today.

Speakers include:
Mike Saunders (DigitLab) will be your MC.
Alan Haarhoff (MMA)
Claudia Ramsden (ACSA)
Adrian Knowles (Just Park)
Denis Ruharo (Afriadd)
Tobie van der Spuy (CRIO)
Gerard Dumont (IBM)
Ian Hoffmann (Mobitec)

If you are interested in mobile marketing or the digital world then this event is for you.

There will also be a lucky draw and cocktails.

Where: Gateway Hotel - Corner Boulevard and Twilight Drive
When: Today from 1pm - 5pm
Register Here:
https://www.eventbrite.com/e/location-based-marketing-enabling-technologies-and-winning-strategies-tickets-12287571457




Monday, September 22, 2014

Highlights from Mobile Web in Africa and E-Tas 2014



Mobile Web in Africa held an interesting conference at the South Point Towers, Randlords in Braamfontein, Johannesburg. “Mobile Web in Africa” an interesting topic indeed. I’m sure a lot of folks have heard of the word mobile many times in their lives but they really don’t know what it is or what it really does, besides the fact that obviously we have mobile phones in our bags, rather hands and everywhere we go. 

Mobile refers to being able to move, not just move but move freely and easily of course and yes relating to mobile phones, handheld computers, handheld wireless device that allows users  to make calls and send texts and so forth. So at the conference it was more of mobile money, solution idea based and latest technologies.

At the conference there were great speakers lined up like the likes of Mike Sharman; founder of Retroviral, Sarag Arora; Principle consultant at KPMG South Africa, Walter Pike; founder at Pike and other great speakers. They emphasized on the importance of mobile money in Africa (Mobile money refers to payment services operated under financial regulation and performed from or via mobile phones or the internet) and how it has transformed Africa and the world as a whole and how the future looks like for mobile money.

It turned out that mobile money will become part of core economic infrastructure and money mobile operators and it will add features like ATM access mainstreams. That’s why mobile apps are the perfect platform to make payments and banking on your smart phones and tablets is the right way to go because it is convenient, safe and simple.


Standard Bank, Intel, Terragon group and JunkMail and other supporting organizations were part of the Mobile Web in Africa, in which they promoted creating an ecosystem, building new engagement platforms, new solutions across the customer’s life cycle, putting customers first and introducing the latest technologies like the AR. The conference was educating and innovating with the accurate and credible information that was shared by great speakers.   


Article by +Molly Dimpho 


TRAVEL & SOCIAL MEDIA AT THE E-TAS 2014


Damian Cook; CEO of E-Tourism Frontiers

The first E-Tourism Africa Summit at the great Turbine Hall venue in Newtown, Johannesburg.  Damian Cook; CEO of E-Tourism Frontiers, the company which organized the summit. E-Tourism Frontiers really knew what they were doing when they held their summit at Turbine Halls, with South African industrial architecture and breathtaking décor.

This summit focused on how online travel is changing and adapting and how personal touch is becoming a key focus. This included the importance of social media like Facebook, Twitter, Instagram and Google, on how they play major roles to travelers and the audience in general. Not only that but ensuring that the audience is receiving the most authentic and correct information online since proliferation of information has taken the internet by storm. Most importantly it was about travel, technology and how travel trade can benefit from it.

Speakers like Chad Shiver, Mike Sharman, Sonal Patel, Spencer Spellman and Vusi Thembekwayo shared their experiences and great ideas to the delegates at the summit. Damian Cook emphasized on how important it is to take your brand and customers into consideration because at the end of the day it’s about helping your brand connect through conversation that inspire travel and tourism.

It was a tremendous event where delegates were stimulating business growth and sharing their experiences about travel, social networks and latest technologies. 


Article by +Molly Dimpho